The plans
- Free: your side profile score and 10 of the 68 harmony ratios, drawn on your photo. No card needed.
- Harmony, $8 a month or $80 a year: all 68 ratios with their values, ideal ranges and scores, and your front, side and overall harmony scores.
- Full, $24 a month or $240 a year: everything in Harmony, plus the angularity, dimorphism and features pillars and every sub-score behind them.
Prices are in US dollars. The yearly price is ten months of the monthly price. See what each pillar measures in Understanding your scores.
Subscribing
You subscribe inside the analyzer, after you have seen your free results. Select a plan under your results and pay by card through Stripe. Your results unlock as soon as the payment goes through. We never see or store your full card number.
Upgrading or downgrading
Open the analyzer and select Subscription at the top of the page. This opens the Stripe billing portal, where you can switch between Harmony and Full, or between monthly and yearly.
- An upgrade takes effect straight away. Stripe charges only the difference for the rest of the current period.
- A downgrade takes effect at the end of the current period. You keep your current plan until then.
Receipts and invoices
Every invoice is in the billing portal, ready to download. Open the analyzer and select Subscription at the top of the page.
Cancelling your subscription
- Open the analyzer and select Subscription at the top of the page.
- In the billing portal, select Cancel subscription and confirm.
After you cancel:
- You keep full access until the end of the period you have paid for.
- The subscription does not renew, and you are not charged again.
- Your analysis and landmark points are kept. The paid results lock again at the end of the period, and unlock if you subscribe again.
- We do not refund the unused part of the period, because you keep access to it.
If you change your mind before the period ends, you can renew the subscription from the same portal.
Cancelling is not the same as deleting your account
Cancelling stops billing and keeps your data. Deleting your account destroys your data and cancels the subscription immediately, with no refund for the rest of the period. If you only want to stop being charged, cancel instead. See Account, photos & privacy.
Refunds
Payments are non-refundable, except where the law requires otherwise. We make exceptions for our own mistakes:
- Charged after cancelling, or charged twice: email us with the date you cancelled and the date of the charge, and we will refund the charge in full.
- A paid feature we discontinue: we refund the unused part of your current period.
If you are a consumer in the UK or the EU, you have a statutory right to cancel within 14 days. When you subscribe and view your full results, you ask us to start straight away, and you lose that right once the results are delivered. The full terms are in section 7 of the Terms of Service.
If a payment fails
If a renewal payment fails, your paid results lock until the payment goes through. Update your card in the billing portal: select Subscription in the analyzer.
Billing questions
Email support@ratemyfaceai.app from the email address on your account. Include the date and amount of the charge.